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Privacy Policy

Introduction

Hrunk values the privacy of our clients. This privacy policy outlines our commitment to ensuring the privacy of anyone visiting our website, using our software or receiving technical support or consultation.

Please read this policy carefully and contact us (at ) if you have any questions.

Who we are?

Hrunk Ltd (hereafter, “Hrunk”), based in Bingham, Nottinghamshire, and trading online at hrunk.com.

What information do we collect?

We collect anonymised IP addresses of visitors to our website in order to determine which pages are most useful. If you contact us via the contact form, we will hold the details you provide.

We do not process personal data or financial information, nor do we share any personally identifiable information with third parties.

How do we use personal information?

We use personally identifiable information only to conduct business as requested by our clients.

What legal basis do we have for processing your personal data?

Clients and customers of Hrunk enter in to a contract with us and personal data is required to fulfil this contract.

When do we share personal data?

Never unless requested. As an example, if we’re asked to set up Office 365 for a client, or purchase a domain on their behalf, then we will need to provide personal information to, in this example, Microsoft or the domain registrar, but will only do so once we have permission.

Where do we store and process personal data?

Data is stored on our computers, mobile devices and servers, situated in the UK. We store some backups (heavily encrypted) on servers in Ireland.

How do we secure personal data?

All data is encrypted and all backups, both on-site and off-site, are encrypted with strong encryption. Access to personal data is restricted to those who need it, and strong passwords are required to access all systems which hold personal data. We require two-factor authentication be used wherever available.

How long do we keep your personal data for?

We keep your personal data for as long as is required to fulfil the contract, plus a further 18 months from last contact in order to ensure continuity of service. We retain our invoices and purchase orders for at least 7 years as legally required to for accounting purposes.

Your rights in relation to personal data

You may contact us at any times if you:

  • Require access to your personal information,
  • Wish to correct or delete the personal information we hold,
  • Wish to lodge a complaint with the Information Commissioner’s Office

We will respond within 30 days to requests, as long as we are confident the party requesting the personal information has correctly identified themselves. Some data cannot be deleted where we are legally required to keep it for accounting purposes.

Use of automated decision-making and profiling

We do not use automated decision-making or profiling software or services.

Use of cookies and other technologies

We use cookies to obtain “analytics” information on our website, but IP addresses are anonymised. Our online services and apps use cookies and similar technologies to keep you logged in.

Linking to other websites / third party content

Links to external websites do not constitute endorsement nor responsibility for the content.

How to contact us?

We can be contacted by email, at , or by telephone at 0115 888 3335.